About Romulus Water Damage Pros.

Who we are.

Romulus Water Damage Pros is a water damage restoration team based at 9219 Wayne Road in Romulus, Michigan. We answer a 24/7 emergency line and send crews to homes and businesses in Romulus and the Wayne County towns around it.

We keep our work simple to explain. You tell us what happened, we explain the scope and price before work starts, and then we remove the water, dry the structure and help with the rebuild.

How we work.

1. Phone first.

   A person answers and asks about the source, the spread and any safety risk before anything else.

2. Written scope.

   We explain what will be removed, what will be dried and what it will cost before work starts.

3. Measured drying.

   Daily moisture readings decide when equipment moves and when the job is done.

4. Clear records.

   Photos, readings and a scope you can hand to your insurer or landlord.

Standards we follow.

The ANSI/IICRC S500 standard for professional water damage restoration is the reference many restoration professionals use for water categories and drying goals, and it guides how we plan jobs. The S520 standard plays the same role for mold, which this site does not cover.

We treat those documents as published industry standards, not as credentials. If a company claims a certification, ask to see the document and how it applies to the people who will be in your home.

What we do not do.

We do not fix pipes, roofs or air conditioners, and we do not decide what your insurance pays. A plumber, roofer or HVAC technician handles the source, and your insurer decides coverage.

What we can do is document the loss so those conversations are easier, and tell you plainly when something falls outside our work.

Why local matters in Romulus.

Romulus sits in south central Wayne County next to Detroit Metropolitan Airport, with I-94 and I-275 running through it. The National Weather Service recorded 3.31 inches of rain here in about an hour and a half on July 28, 2025, so we know that sudden storms are part of local life.

We also know winter. Freeze and thaw cycles reach plumbing every year, which is why frozen pipe losses and burst pipe losses get their own pages.

What a first call sounds like.

You call, a person answers and asks four things. Where is the water coming from, how far has it spread, is power or sewage involved and is anyone in danger. Then they tell you what to do right away, such as closing a valve or staying out of a room.

Next comes the plan. We explain what crews will do, what the work depends on and what the price is likely to be, and we say plainly if something is unknown until we see the house. You decide whether to go ahead.

What you receive when the job is done.

• A written scope that matches the work performed.
• Photos of the damage and of the work in progress.
• Moisture readings from each visit, ending at drying goals.
• Notes on the source of the water for your plumber or contractor.
• A clear list of anything that was removed and why.

How we handle storm surges in demand.

When a big storm hits Wayne County, many homes call at once. We tell callers honestly how long reaching them is likely to take, because a promise we cannot keep helps no one.

We also give people things to do while they wait, such as closing valves, lifting valuables and taking photos. Those first steps often save more of the house than anything that happens later.

What we will not do.

We do not promise an arrival time we cannot control, and we do not tell you a job is covered by insurance before your insurer has said so. Those claims belong to the people who can actually keep them.

We also do not ask you to sign anything on the phone. You get the plan and the scope in plain language first, and you decide whether to go ahead once you understand the work.

Why a local base matters.

Romulus sits between Detroit Metropolitan Airport and the towns along the Huron River, so crews know which roads back up and which neighborhoods have older plumbing. That knowledge shortens the first conversation and makes the advice more specific.

Local knowledge also shapes what we ask on the call. Basements are common here, storms can overwhelm drains, and winter cold can split pipes, so we ask the questions that fit those patterns.

Where we serve.

Our crews cover Romulus and nearby towns including Belleville, New Boston, Inkster and Garden City. The service area page lists every ZIP code and the other towns we take calls from.

To start, browse the services or call the emergency line and describe what you see.