What this policy covers
This policy explains how Romulus Water Damage Pros handles information when you visit this website or call our phone number. It is written in plain language and applies to romuluswaterdamagepros.com.
We do not run web forms and we do not ask you to type personal details into this site. Most contact happens by phone.
Information we receive
When you call, we receive your phone number and the details you choose to share, such as your address and a description of the damage. We use that information to understand your situation and to follow up on your request.
Like most websites, the server and any analytics tool may record technical data such as your browser type, device and pages viewed. We use it to keep the site working and to understand which pages are useful.
Call recording notice
Calls to our phone number may be recorded and monitored for quality, training and record keeping. By continuing a call after the notice, you agree to that recording.
Recordings are used to review how we handled a request and to improve our service. We do not sell them.
How we use and share information
We use what you tell us to dispatch crews, give you a scope and price and document the work. We may share details with the crews and subcontractors who need them to do the job.
We may also share information when the law requires it or when you ask us to share documentation with your insurer or landlord.
Cookies and third party services
This site loads fonts from Google Fonts and an embedded Google map, which may set their own cookies or collect your IP address under their own policies. Review their policies if you want details.
Your choices and contact
You can ask us what information we hold about you, ask us to correct it or ask us to delete it, subject to legal and business record requirements. Email [email protected] or call (844) 950-6900.
We may update this policy, and the date at the bottom shows the latest revision. This page was last updated November 2026.
Questions about this policy?
Call or email us and we will explain how your information is handled.
Call (844) 950-6900